Product judgment, operating depth, and the ability to build.

• Find problems in my own work, health, and relationships; build the smallest useful version; and let real use guide each iteration.
• Squad Goals: a cross-platform fitness-accountability app used by friends, with groups, weekly goals, workout logging, leaderboards, penalties, chat, and notifications on Expo, Convex, and Clerk.
• Food Journal: a personal nutrition tracker with plain-language logging, structured calorie and macro estimates, source transparency, and an evaluation harness.
• Personal Planner: a production cross-platform task system with shared lists, assignments, recurring tasks, history, and notifications; migrated seven lists and 92 tasks into Convex.
• Treadmill Connect: my first hardware product, using Bluetooth FTMS, Swift/SwiftUI, HealthKit, and Watch connectivity to save treadmill-measured distance to Apple Fitness. Validated on real hardware; I use it several times a week.

• Family-owned stationery and gift business built around original dim sum characters; the current storefront is winding down while my wife explores its next chapter.
• Helped grow the business to high-six-figure annual revenue and designed operating processes for hundreds of orders during biweekly product releases, with minimal fulfillment errors.
• Managed and coached a six-person team through quarterly goals, role development, and changing operating needs.
• Supported wholesale relationships with Michaels, Macy’s, and independent retailers through direct partnerships and Faire.

• Digital Product Manager, CRM (Mar 2018—Apr 2019): led a major modernization of the internal Salesforce platform used by 400+ customer-experience and retail employees, aligning internal engineers, external consultants, and stakeholders through launch.
• Digital Program Manager (Jan 2017—Apr 2019): built and led company-wide quarterly planning that decided how 30+ engineers and 5+ product managers focused their time.
• Customer Experience Manager (Oct 2014—Dec 2016): scaled the CX team from 5 to 65+ people while the company grew more than 100% year over year.

AI product operations · AI enablement · Product strategy · Program management · Workflow design · Customer operations · Cross-functional leadership · React Native / Expo · React / Next.js · TypeScript · Swift / SwiftUI · Convex · Clerk · Ruby on Rails · Codex · Claude Code · MCP · Testing and evaluation

15-week immersive covering Ruby, Rails, JavaScript, React, and a React Native final project.

Washington, DC

Hanover, New Hampshire